Delhi Government to set up Complaint Centre to address wrongdoings in Private Schools

parents meet delhi cm arvind kejriwal and deputy cm manish sisodia
Delhi CM Arvind Kejriwal and Deputy CM Manish Sisodia addressing the complaints of parents

Giving efforts of transforming education a real shape, Delhi government is planning to establish a Private schools complaint centre that will cater to the complaints of students and parents. The official statement described the complaint centre as a place to check ‘arbitrary functioning of private schools’.

For the past few years, many parents have accused private schools of increasing fee without any prior approval of government. Recently, over 200 parents met Delhi Chief Minister Arvind Kejriwal and Deputy CM/Education Minister Manish Sisodia to complain about fee hike at Kalka Public School in Alaknanda and KR Mangalam World School in Vikaspuri. Acting upon their demand, government intervened into the matter and issued notice to the Kalka Public School, stating that it can not increase fee without permission from the government.

Today, an official statement from the Delhi government stated that the government has not granted permission to any school to increase fee. It also mentioned that if any school has hiked its fee, the government would take action against it.

The Private School Complaint Centre will enable parents and members of the public to file complaints against the erring schools without any apprehension of their children being harassed by the private school managements, it added.

The complaint centre would be set up at the district education office of the New Delhi/Central Delhi, Room number 2, plot number 5, Jhandewalan. Additionally, the complaints can also be forwarded to the centre through e-mail. Concerned emails can be sent as doe.pvt@gmail.com.

Many parents and activists applauded the recent efforts of Delhi government and called the set up of complaint centre as revolutionary, while some also cited that the centre should be headed by someone who holds experience in the field.

Khagesh Jha, lawyer-activist also gave thumbs up for the initiative. He said, “The government should take care that grievances are process properly and in a time-bound manner. Especially in cases of fee increase, it is important to resolve the matter at the beginning of the academic session itself.”

The complaint centre, being established to address ‘dictatorial functioning’ of private school, will also have a close look at the alleged wrongdoing in EWS category seats admission done by many private schools.

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